Why: While they are not always the cheapest, Octopus aim to be in lowest 25% of tariffs every year. Their customer service is a lot better than the average for the industry, which is often woeful and it is definitely worth paying a little bit more (or less!) to avoid the worst providers.
As well as the 100% renewable regular tariff, Octopus also offer innovative tariffs if you have more ‘modern’ requirements. If you have an electric vehicle to charge then check out their Go tariff. If you are a geek who knows how to setup If-This-Then-That (IFTTT) to automatically make the most of exceptionally cheap power opportunities, take a look at their Agile tariff. And if you've got Solar PV panels on your roof, there Outgoing Octopus might be the one for you.
Signup to Octopus here and get 100% renewable energy, award winning customer service and £50 account credit (as a referral bonus): https://share.octopus.energy/dusky-jay-125
Finally, if you want to do more than just buy 100% renewable electricity to reduce your climate impact, Octopus are partners with Ripple the consumer owned wind farm co-operative. If you purchase shares in Ripple’s forthcoming wind farm offers, then you will see savings made knocked directly off your Octopus bill.
How we choose service providers: Unlike thebest products our choice of service providers, including electricity, gas, ISPs, etc, is a bit more nuanced. With services our aim to identify a provider that is value for money, that means the need to be competitive with the wider market and easy to deal with. There is no point in our view of finding the absolute cheapest deal to be had if the first time you need to contact their customer support team for assistance you end up pulling your hair out. Equally, we are not fans of having to chase the best deal every 12 months and endlessly switching providers. This approach holds true for just about every service we use, from electricity and gas to phone and broadband, insurance, banks, whatever. Our time is too valuable to risk having to spend it sending complaint emails or worse still stuck on-hold, waiting for a call center operator to put you through to another team in another call center.
It is this need for simplicity that makes us recommend Octopus dual-fuel for both Electricity and Gas supply from a single provider, one bill and one number to call for help.
Sign-up to Octopus here and get 100% renewable energy, award winning customer service and £50 account credit. ( Referral bonus)